Bus Charter Services: Quality Assurance Travel

408.885.1040 On-Call 24/7        info@qualityassurancetravel.com

QAT Customer Satisfaction Survey

At Quality Assurance Travel, we measure success by the satisfaction of our customers. We have designed this customer satisfaction questionnaire to provide you with more opportunities to directly impact the enhancement of our service. Your input is critical.

Your honest answers and opinions are very important to us, so please be assured that all information you provide will be used for statistical purpose only and no attempt will be made to identify individuals or their companies. Please contact us at 408.885.1040 or info@qualityassurancetravel.com with any questions. Thank you for your assistance.

Please enter Customer or Business Name:
Overall, how satisfied are you with Quality Assurance Travel?

Choose One.

Very Satisfied
Somewhat Satisfied
Neither satisfied nor dissatisfied
Very dissatisfied
Please indicate how much you agree or disagree with each aspect of the service you received.

  Strongly Disagree Strongly Agree
I was able to speak to a live person in a timely manner.
The person I spoke with was professional.
I was given a quote in a timely manner.
The bus driver arrived on time.
The bus driver was polite and courteous.
The bus driver was a safe driver.
The bus driver knew his/her driving directions.
The interior of the motor coach was clean.
How likely are you to recommend our services to a colleague or peer?

Choose One.

Definitely would recommend
Probably would recommend
Probably would not recommend
Definitely would not recommend
Finally, what one thing would you recommend about our services?
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Serving bus charter customers in the San Francisco Bay Area, San Jose, Silicon Valley, Santa Clara, Santa Cruz, East Bay, Marin County, and Monterey

Mailing Address: P.O. Box 59158, San Jose, CA 95159-0158