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Bus Charter Customer Testimonials - Letters

Kipp Academy, San Leandro - Student Testimonials

“I just wanted to say thank you for a wonderful trip on Saturday. The senior retreat went off without a hitch, and our bus driver, Tyrone, was fantastic. He was professional, flexible, and knowledgeable. He always knew where he was going, which was a relief to the teachers on the trip. Thanks again, and we hope to work with you in the future!”

Natalia Baldwin
WC Overfelt High School

“River of Life Christian Church is very grateful for Quality Assurance Travel. We had 190 youths attending 2009 Winter Retreat. Although we only had 150 youths signed up for the bus ride, there were 180 kids needed rides back from camp. On a short notice, Quality Assurance was accommodating for us, provided the buses. The bus drivers were all courteous, even when the road conditions were wet and icy, their professionalism give us assurance. Art Moreno has been such a great partner and friend to us, and he operates with a high level of professionalism, as well as honesty and integrity.”

Many blessings,

“It was a blessing for the youth from our church Ministerios de Restauracion located in the Willow Glen area of San Jose, CA, to have received the donation of transportation from Quality Assurance Travel, enabling us to attend the youth event in Dos Palos, CA. Your bus drivers were awesome—courteous and trained to do the job right. The buses to and from the event were very clean and comfortable. We are considering hiring an additional bus for the next event in 2 - 3 months. Thanks to God and Quality Assurance Travel, many youth will remember this event for the rest of their lives! We know we will.”

May God bless you and thanks again!
Carlos J. Casas, Youth Leader
Carlos J. Torres, Youth Leader
Jorge Janez, Youth Leader

“Please tell your entire team THANK YOU! You guys did a great job during my wedding weekend. I already recommended you to another couple.”

Take care,

“Thanks so much for transporting our students to Lake Berryessa on September 30th. Your comapny is like a breath of fresh air to my church. Everything about your company is awesome. Everyone I talked to on the phone was very personable and genuine in making sure we had the best ride possible to the lake.

Eric Chun was our bus driver and he was a stud! When I met him at our pick up spot he was dressed professionally, had a smile on his face, and was ready to help if he could. I was very impressed. I didn’t ride on the bus up to Lake Berryessa but my co-workers that did said he was fantastic. We’d love to have Eric drive for us the rest of the years we charter from your company.

Your bus was also fantastic. We heard it was a brand new one and boy it had all the bells and whistles we could ask for. The entertainment on your bus was enhanced with your flat panel monitors and having carpet cover the whole bus was nice.

Here at Menlo Park Presbyterian Church we do a lot of bus charters all throughout the year and I can’t wait to use your company again. We have a trip in December where we use 3 buses, one in July where we use 4 buses, and so on.

Thanks for being a great company and keep on doing what you are doing. Have a great day!”

In Him,
Dave Radford, MPPC High School Ministry

What QAT Customers Have To Say About Our Services

“We are pleased to recommend Quality Assurance Travel Company, our first choice in coach travel for our company. ACES has used their services on numerous occasions for several of our coach travel needs; and their dependability, friendly service and clean coaches have surpassed any we have ever dealt with. We never have to worry about a coach being on time, they are always there when expected to be and with professional, friendly drivers. In our business, we have to rely on a company that is dependable at all times and can arrange last minute details for some out of ordinary situations; and Quality Assurance is the only one we will connect with for our coach needs. If you have any questions or would like to talk with any of our Directors, we will be happy to do so.

Thank you Quality Assurance Travel for all jobs well done with ACES since 2005!”

Marlys O’Malley, Executive Director of Clinical Operations
Advanced Clinical Employment Staffing

“Happy Friday to you and your staff. We wanted to send out a special thanks to everyone at Quality Assurance Travels for working so hard to package our agency with the best services and rates. Your service, efforts, and consideration does not go un-noticed. It’s always nice to find a combination of quality and great customer service. The family here at JFCS look forward to continuing the partner/business-ship we have established with you. We wish Q.A.T. the best and please continue to provide the type of services we rarely hear of today.

Enjoy your weekend and we look forward to doing business in the near future with you.”

Derek B. Gaskin, Transportation Coordinator
Jewish Family & Children’s Services

“Thank you for your service. John was great (courteous, professional and personable)—he and your bus service rank A+ #1 on our list. You are a keeper and will make sure to spread the word about your very friendly and dependable service.

Thank you for making our company outing successful.”

Petra Epstein

“The Campbell Adult Center has used Quality Assurance for Senior trips for over four years. We have been consistently satisfied with the quality of service we have received. Quality has the total package. They are affordable, efficient, professional and very courteous. Our seniors and staff appreciate the customer service and dependability of their buses and drivers. It is a pleasure to travel with Quality Assurance.”

Senior Services Supervisor
Kathy Whitcomb

“Thank you for your help getting our patients to the Taking Care of Your Diabetes Conference in Santa Clara on September 15. We appreciated the fact that your bus was clean and in excellent mechanical condition. We also appreciated the fact that your driver, Frank, was punctual, capable and courteous. We have not always had such a smooth experience with other bus companies, and would use your company again for future needs. You are welcome to share this letter with prospective clients.”

Harley Schultz, MD

“I am happy to say that I now have a company that meets all of my demands. Not only are Quality Assurance buses modern, clean, and high occupancy, but co-owners Art and Eric are personable, professional, and cater to my every need. They offer personal service, listen to my needs, and are some of the safest drivers I have ever ridden with. I take international students on about 10 field trips per year, and ususally go on the trips myself. That is why I can say without reservation that they are the best company that I have used to date. I highly recommend anyone that uses charter buses try Quality Assurance Travel. You deal with the owners from start to finish, and they are great people.”

Student Services Coordinator
Studies in American Language
San Jose State University

“Over the years I have used services from many of the companies in the Bay Area for charter bus needs. There is one company that thus far has been outstanding. Quality Assurance Travel is my choice as the best of the rest. Their buses are consistently on time, modern, and clean. The co-owners, Art and Eric, handle their business in a very professional manner and are energetic, well dressed, and polite. Quality Assurance Travel is such a pleasant company to do business with that I gave them all the Athletic Department’s Travel which includes over 40 trips. Other office on campus also frequently use their service.

I highly recommend Quality Assurance Travel to anyone in need of charter bus service.”

Travel Coordinator
Department of Athletics
Santa Clara University

“Quality Assurance Travel is a very professional and efficient company. I brought my business to them because of these qualifications, and I am very satisfied with their service.”

Travel Circuit

“I just wanted to thank you and your staff for the excellent service you have provided for our church. Since we began using Quality Assurance, we have enjoyed your affordable rates, top of the line busses, and courteous, helpful drivers. You have always done your best to meet our budget needs and continue to beat other company’s prices. Each of the trips in which we have used you guys, you have been on-time and professional. Your drivers always have been eager to serve and have worked extremely well with our students and are willing to go out of their way to satisfy our needs.

When hiring other transportation services, I am always unsure of the quality of character that I will get in a driver. This is a concern especially for me as a pastor desiring to bring students on a trip where they will grow spiritually and have a Christian experience. With Quality Assurance, I’ve always had great drivers and I never have to worry. Our students and adults always have a great trip.

Thank you so much for your time, service, and consideration in Christ.”

Minster of Students
First Baptist Church of San Mateo

Family Owned and Operated Bus Charter Services
Call 408.885.1040 to book a charter bus rental for your next school field trip!

Mention this article when you call us and receive a promotional discount!

QAT Customer Survey Results
4.69 Star average from 31 customers surveyed…
Had a wonderful ride. Driver was great!
Bus was very comfortable.
Love going on trips. Great service!
Went with a group of 8 and loved the trip.
Went with husband and had a wonderful time.
First time and loved the trip. Will go again.
Stayed overnight. Wonderful trip.
Always a pleasure. Great drivers!
Nice driver. Very nice bus.
Like the bigger buses vs. the minis.
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Contact Quality Assurance Travel
Office & 24 / 7 Dispatch: 408.885.1040 // Option 3

1585 Laurelwood Road, Santa Clara, CA 95054

Mailing Address: P.O. Box 59158, San Jose, CA 95954

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