Privacy Policy

Privacy Policy

Effective Date: July 7, 2025

1. Introduction

Welcome to Quality Assurance Travel (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring transparency in how we handle your information. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights regarding your personal data.

2. Information We Collect

2.1 Personal Information

  • Contact Details: Name, email, phone number, mailing address.

  • Booking Details: Trip type, number of passengers, pickup and drop-off locations, special requests.

  • Payment Information: Handled securely by third-party payment processors—we do not store full credit card data.

2.2 Usage Information

  • IP address, browser type, device ID.

  • Website usage stats (pages visited, time on site, etc.).

  • Cookies and tracking technologies to improve website experience.

3. How We Use Your Information

We use your data to:

  • Manage bookings and reservations.

  • Send confirmations, updates, and travel details.

  • Provide customer support and respond to inquiries.

  • Improve our services and website functionality.

  • Send relevant marketing messages (only with your consent).

  • Comply with legal and regulatory obligations.

4. Information Sharing

We do not sell your personal data. We only share your information with:

  • Travel partners and vendors (e.g., drivers, affiliates) for service fulfillment.

  • Payment processors for secure transactions.

  • Service providers who help us operate the website and analytics tools.

  • Legal authorities if required by law or to protect our rights.

5. Cookies & Tracking

We use cookies to:

  • Remember your preferences.

  • Measure website performance and traffic.

  • Personalize your experience.
    You may disable cookies in your browser settings, but some features of our site may not function properly.

6. Your Rights

You may request to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Restrict certain data uses.
    To exercise these rights, please contact us using the details below.

7. Data Security

We implement reasonable safeguards—such as encryption and access control—to protect your data. However, no method of online transmission is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary to fulfill bookings, provide services, or comply with legal obligations.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors without parental consent.

10. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted here with a new effective date.

12. Contact Us

If you have any questions or concerns regarding this policy, please contact us:

Quality Assurance Travel
📬 P.O. Box 59158, San Jose, CA 95954
📞 408-885-1040
📧 [email protected]

Emergency Contact Information: A QAT representative shall attempt to be available 24 hours a day for emergencies at 408-885-1040 option 2 QAT’s offices are open from 8:00 a.m. to 5:30 p.m. Monday through Friday excluding holidays. The office telephone number is 408-885-1040.